Darren Trautwein，美国纽约设计师
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Darren Trautwein

Verified Expert  in Design

Designer

Location
纽约，纽约，美国
至今成员总数
October 21, 2016

Darren is a UX leader with 25 years of applied practice providing research and design for complex transactional workflows. Leveraging executive intent and uncovering the unmet needs of users through research, 他创建捕捉工作流的用户体验, motivate users, 而且很容易使用. 他为工程师制作全面的工件, product managers, and designers to help articulate 信息架构 and user interactions.

Interface Design信息架构(IA)数码产品设计UI DesignUX DesignBrandingSaaSUX ResearchUX StrategyUser InterviewsDigital Strategy移动应用设计iOS App DesignAndroid应用设计可用性测试MockupsPharma

Portfolio

Work Experience

用户体验设计师

2017 - PRESENT
Toptal Clients
  • Designed user experiences and user interfaces for 19 Toptal clients over a span of three years. 专注于数字健康和保健, including dashboard designs and the creation of patient and client programs.
  • Provided experience design within Agile methodology across the majority of clients.
  • Demonstrated the ability to lead UX efforts from discovery to daily interaction with development teams.
  • Ensured continuous iteration and delivery by collaborating with displaced teams at the global level.
Technologies: Adobe Illustrator, Adobe Photoshop, Jira, InVision, Sketch, Figma

用户体验设计顾问

2014 - 2017
Merck
  • Rolled out—incrementally—a self-service application that is an easy way to resolve technical and device workflow issues, resulting in a reduction of technical support costs and unproductive employee hours.
  • Conducted global, cross-division interviews of over 35 employees to establish baseline personas representing the entire user base.
  • Conducted usability testing at incremental releases with global employees verifying qualitative and quantitative baseline data.
  • 设计了基于许可的数据驱动生态系统, 利用通用的协作接口和模式库.
  • Discontinued numerous legacy siloed products and unusable prior self-service solutions.
  • 确保服务与设备和国家无关.
  • 创造创新的解决方案，帮助扩大工作投入.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验设计顾问

2016 - 2016
Sanofi
  • Used persuasive strategies and implemented research-based solutions throughout the design process to make diabetes digital products more trustworthy and convincing.
  • Created user experience solutions enabling deeper relationships with customers through conditioned learning and how patients make decisions that lead to conversion.
  • 每周与全球和内部团队合作, marketing, SEO, technology, 和赛诺菲的代理记录.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验设计顾问

2015 - 2016
YooFitness
  • Designed UX and UI for wearable devices that are sold via retail and distributed through payer 企业健康 organizations.
  • Integrated with healthcare technology platforms for convenient, easy access to digital health data.
  • Provided heuristic and usability testing of hard devices and mobile applications.
  • 增强游戏化，提高采用率和留存率.
  • 为整体产品策略和创新做出贡献, including engagements and modifications inline with initiatives for Fortune 500 apparel companies, 医疗保险公司, 制药公司, 企业健康.
  • 每天与国际战略和技术团队合作.
  • 创建设备界面的UI和UX设计.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验设计顾问

2013 - 2016
美国高尔夫球协会
  • 为USGA设计用户体验, 高尔夫球的管理机构, 有一套产品，包括锦标赛的创建, scoring, handicapping, 课程评分.
  • Contributed to the design of club-facing tournament software and a scoring application used to schedule and organize USGA golf events used by more than 8,000俱乐部和美国职业高尔夫球协会.
  • Conducted interviews nationally of more than fifty club directors to establish baseline personas representing the entire USGA membership.
  • Organized the tournament ecosystem with hundreds of course specific attributes 利用通用的协作接口和模式库.
  • Created an innovative solution transitioning course ratings paper workflow to a tee and gender agnostic iPad application.
  • Spoke at the USGA Members Meeting, addressing course directors from the across the U.S. 关于USGA应用创新和新兴产品.
  • Created a foundational pattern library used by USGA technology groups.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验设计顾问

2013 - 2015
RxNetwork
  • Designed the UX and UI of a SaaS-based mobile ecosystem enabling pharmacies to gain efficiencies and customer loyalty while improving patient outcomes.
  • Integrated with existing pharmacy scheduling solutions without disrupting workflow.
  • Made strategic integrations with existing pharmacy loyalty cards and promotions.
  • 实现地理位置的药物提醒与一键补充.
  • Increased percentage-of-days covered through a smart scheduler enabling refill syncing of multiple medications.
  • 增加治疗依从性，减少药物不依从性.
  • 为产品创新和风险投资项目做出贡献.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

副总裁，数字战略，创新和用户体验设计

2009 - 2013
Inventiv Health
  • Handled client, partner, and offshore management, research, user interviews, and persona development.
  • 领导用户体验和创意项目，建立用户体验实践, interactions, IA, 并进行多设备设计, breakthrough, award-winning consumer experiences that are uniquely patient-centric and which increase satisfaction, 驱动产品偏好, 改善健康结果, 增强治疗依从性.
  • Concepted consumer experiences and designs for pitches on US-based pharmaceutical brands.
  • Drove participatory design integration and adoption across the entire network.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验和设计总监

2007 - 2009
PHH
  • 内部客户管理, 利益相关者的采访, 抵押贷款发起的地板观察, 用户访谈.
  • Managed projects and stakeholders; set best digital (application, software, Web)用户体验实践, interaction, 信息架构, and design with multiple stakeholders and technical teams for a private label with correspondent lending and sub-servicing applications.
  • Conducted strategic research and creation for a long-term mortgage origination platform defined in an iterative process and reported in a series of linked requirements.
  • 推动参与式设计练习.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

用户体验和设计总监

2004 - 2007
Ferrara & Company
  • 定向消费者体验, concept creation, and designs for pitches and projects on US-based major brands including Heinz, Church & 德怀特，波士顿市场，健康谷，李 & Perrins和Trojan.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop, OmniGraffle, InVision

Partner; Director of Strategy, User Experience, and Design

2001 - 2004
Candent
  • 为精品创业公司制定新的战略业务活动.
  • Designed UX.
  • Handled PR.
  • 指导项目.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop

高级用户体验设计师

2000 - 2001
Primedia
  • 主导industryclick的用户体验设计.Com和相关的垂直领域.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop

高级用户体验设计师

1997 - 2000
道琼斯/ Factiva
  • 主导道琼斯互动的用户体验设计.com and factiva.com.
技术:Adobe Illustrator, Adobe InDesign, Adobe Photoshop
1991 - 1995

美术学士学位，主修设计

梅森格罗斯艺术学校-新不伦瑞克，新泽西州

2018年5月至今

认证设计冲刺大师

Design Sprint学校

Tools

Sketch, Figma, Adobe Illustrator, InVision, OmniGraffle, Adobe Photoshop, Adobe InDesign, Jira, 净推荐值(NPS)

行业专业知识

Healthcare, Pharmaceuticals, Fitness, Insurance, 保险科技(Insurtech)

Other

谷歌设计冲刺, 可穿戴技术, Interface Design, 信息架构(IA), 交互设计(IxD), Financials, Health IT, 医疗保健管理系统, Fitness Trackers, Nutrition & 补充剂,贷款 & Lending, Mortgages, 数码产品设计, Digital Strategy, UI Design, UX Design, 移动应用设计, Branding, SaaS, UX Research, UX Strategy, Enterprise, User Interviews, Design Thinking, iOS App Design, Android应用设计, Usability, Pharmacy, Medicine, 电子病人护理报告(ePCR), 可用性测试, Web Design, Fintech, Personas, Medical Billing, Dashboard Design, Medical Software, UX Flows, Software Design, 用户体验(UX)

Experience

交互设计(IxD) - 20年UX设计- 20年UI设计——20年界面设计- 20年品牌推广- 20年移动应用程序设计- 8年
有效的合作

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