亚历山大Schwertner, 产品经理 in 瓦萨加海滩,安大略省,加拿大
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亚历山大Schwertner

验证专家  in 产品管理

产品经理

位置
瓦萨加海滩,安大略省,加拿大
至今成员总数
2019年7月16日

Alex是一名创业产品和战略领导者,在不同规模的科技公司担任领导职务已有20年. Alex与跨职能团队合作,围绕对客户最有影响力的产品制定产品战略,并推动产品开发,以提供重要的愉快体验来实现增长. 亚历克斯帮助许多公司扩大规模和发展, both in executive product roles and as an advisor and coach in a startup accelerator.

项目的亮点

推出数码身份产品
Took an early-stage consumer product prototype to a successful market launch within 3 months.
引入敏捷产品管理实践
向CEO展示了一个全面的转型计划,将公司转变为一个敏捷产品组织.
Vendor Consolidation Through a Centralized, Microservices-based Architecture
为统一的云服务供应平台开发目标体系结构和概念验证策略.

专业知识

工作经验

领导教练

2023年至今
格鲁吉亚湾加速器
  • 针对处于不同成长阶段的高潜力创业公司,开发了两个创新项目, matching them with world-class mentors to accelerate growth and prepare them to seek funding.
  • Served as a lead coach for several startups in the Accelerator, taking an active role in refining their value proposition, 产品策略, 商业计划.
  • 向一家教育领域的生活方式企业提供建议,将其业务模式转变为在北美具有巨大规模潜力的经常性收入服务业务.

顾问

2018年至今
Schwertner咨询
  • 执行域供应商成本分析, identifying potential cost savings and price negotiation strategies.
  • 开发了一个中心化的概念, microservices-based internal infrastructure to manage domain names, allowing for vendor consolidation and significant long-term cost reductions.
  • 创建转换计划,将产品管理组织引入基于瀑布的软件组织.

产品副总裁

2022 - 2023
ActivateStaff
  • 雇佣d by the CEO to lead the transformation to a product company and obtain Series A funding.
  • 介绍了敏捷产品管理以及从代理驱动到问题驱动和产品驱动开发的转变.
  • Automated customer onboarding to enable growth at scale.

产品副总裁

2021 - 2022
CrowdRiff
  • 作为高级领导团队成员,向首席执行官汇报工作,领导由14名产品经理和设计师组成的团队,横跨4条产品线,ARR为1500万美元.
  • Grew a mature SaaS business into new geographies and customer segments.
  • Recruited critical talent and realigned team structure to support business goals.
  • Achieved 100%+ net revenue retention on existing SaaS business, successfully launched and acquired clients for a new SaaS product line, and developed and released a native iOS app from scratch in less than six months.
  • 放大了两个新的, 战略SaaS产品线,并在内容开发平台上建立了一个新的创作者市场,该平台通过创新的基于web的故事讲述格式将目标营销人员和内容创作者联系起来.

产品副总裁

2020 - 2021
500px
  • Transformed a leading photography community into a product-driven organization, 专注于通过为用户创造价值来发展免费会员模式和授权版税收入.
  • 推出500像素的作品集, an easy-to-use website builder for targeting a large pool of less tech-savvy photographers. 介绍了敏捷产品管理实践,使产品开发与业务目标保持一致.
  • 建立并管理一个由四个项目经理组成的产品组织,以加速跨多个团队的产品交付. Led remote mobile and full-stack engineering team of 20 developers across Canada and China.

产品副总裁

2016 - 2018
Tucows公司.
  • 每笔交易的利润率提高了15%, 在30,000家批发渠道合作伙伴, by creating an analytical pricing map to develop and deliver pricing tiers.
  • Eliminated technical debt by engineering a platform established on a microservice architecture, 从而改进产品策略, 成本结构, and profitability—conjecturing a margin increase of USD 5M by 2019.
  • 通过制定产品路线图,在一年内将平台上的新顶级域名从5个增加到200个, 解决复杂的集成障碍, and delivering a 10% increase in overall profitability.
  • 通过使用最先进的用户体验设计的产品校准,将净推荐值(NPS)提高了20%.
  • 解决了190个国家的行业监管要求,并通过具有B2C交易条款的新终端用户界面的领先开发人员增强了客户体验, 允许B2B品牌和定制.
  • 建立了跨多地点产品工程和运营的敏捷产品管理流程的强大节奏, 提供可测量的故事点.
  • 通过与内部和外部利益相关者的合作以及分析思维,开发了一种典型的GDPR方法,获得了全行业的认可, contributing to an industry playbook that was largely adopted as the new industry regulation.
  • Conceptualized and executed a new messaging service implemented by more than 75% of partners, 允许本地化和高度定制的内容.
  • 在多次合并和收购后,通过领导整合工作,推动了数百万美元的额外利润, yielding the addition of 17 million domain names and 30,000年经销商.

监事会副主席

2007 - 2018
DENIC如
  • 为DENIC工作,注册操作 .DE, one of the largest ccTLDs with more than 16 million domains.
  • Contributed to setting and continuously adapting the board's goal of pursuing growth of the .DE zone, operational excellence, and cost-effectiveness.
  • 培养了新的产品构建战略,从而开发了三个新产品和新机遇.

总经理

2004 - 2018
EPAG Domainservices GmbH
  • Oversaw the ccTLD competence center housed within Tucows, operating as a separate wholesale domain business with customers primarily in Germany and Austria; managed a 15-member business unit that generated €5 million in revenue.
  • Rescued the company from near bankruptcy by consolidating operations, 识别利基市场机会, and repositioning the company—growing the number of wholesale partnerships by 150%, 收入从250欧元增加,000至500万欧元.
  • 通过转向ccTLD利基市场和开发新网站重新点燃公司,使收入增加了15%.
  • 通过投资于新功能,如重新定位到ccTLD利基市场,刺激收入增长至每年30%以上, 极大地扩展了平台功能集, 从而获得客户的信任.
  • 2011年与EPAG股东共同发起公司出售,并促成了Tucows的收购.

产品总监

2014 - 2016
Tucows公司.
  • Skyrocketed incremental domain registrations to 900,000 in 2015, through 产品管理 strategies such as establishing vendor relationships, streamlining the product onboarding process and adding 450+ top-level domains.

市场营销和账单团队领导

2000 - 2006
Celox GmbH是一家
  • Acted as a key member of an eight-member startup team, growing the company to an €8.五年内五百万的生意.
  • Completed the go-to-market plan and execution for a new brand and product rollout.
  • Acquired and integrated a new business to diversify product offerings.

推出数码身份产品

Took an early-stage consumer product prototype to a successful market launch within 3 months.

My client's engineers developed a prototype for an open, 联邦数字身份产品, 没有任何产品经理的参与.

I was brought in by the executives to finalize the product and launch at a predetermined date. I caught up on the previously omitted 产品开发 work, 包括用户流和流程分析, 基本用户体验设计, 起草合同和治理策略文档, 生成的网站副本, 产品定价, 还有进入市场的计划.

作为实际产品发布的一部分, I gave product presentations and held implementation workshops at two tradeshows.

引入敏捷产品管理实践

向CEO展示了一个全面的转型计划,将公司转变为一个敏捷产品组织.

不断变化的市场动态要求客户公司从技术基础设施运营商转变为创新者, 市场和客户驱动型组织. Executives realized that despite the best efforts in the past, they were not able to make progress towards meeting their strategic objective. 我的任务是提出一个关于如何在组织中引入产品管理的建议.

An analysis uncovered that current processes were largely Waterfall, without any representation of customers and only limited consideration of business objectives. I developed a comprehensive proposal analyzing the status quo, 关于敏捷组织的教育, 产品管理, continuous product discovery and delivery processes, 并建议如何将产品管理实践引入组织(包括工作简介), 团队结构, 招聘计划, and a strategy on how to approach and communicate the change process to the organization).

Vendor Consolidation Through a Centralized, Microservices-based Architecture

为统一的云服务供应平台开发目标体系结构和概念验证策略.

我的客户——一家云和托管服务提供商——已经完成了数十次收购,并且面临着高度分散的域名配置结构, 多个品牌之间存在重复的供应商关系和后端api,并导致不利的采购和运营成本结构. I was asked to provide a plan to save costs and consolidate vendor relationships.

一项分析表明,客户当前的基础设施在品牌之间高度孤立,部分受到技术债务的困扰,几乎没有机会在品牌之间共享后端供应.

I came up with a concept for a target architecture to consolidate domain management in a shared, microservices-based infrastructure accessible to all brands, allowing to consolidate vendor relationships and improve purchase costs. 勾勒出一个过渡, 我建议使用阶段性的概念验证计划来接近实现,该计划将交付具有增加复杂性的目标元素,并允许在此过程中进行迭代和调整.

Product Concept and Business Plan for a New Web Hosting Brand

提交一份全面的商业计划和推销文件,提交给客户董事会批准和执行.

I created a concept 商业计划 for a new consumer-facing hosting brand. 这项工作包括市场分析, 产品开发, 用户体验方法, 详细的商业计划和P&L,以及进入市场战略.
1996 - 2000

Diplom (Bachelor's Equivalent) Degree in Geography

科隆大学-德国科隆

1996 - 1997

地理学术交流奖学金

西蒙弗雷泽大学-温哥华,BC,加拿大

1993 - 1995

地理博士学位

德国大学Eichstätt - Eichstätt

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